About Company: Our Client is an global provider of healthcare solutions and services, its range of offerings includes the manufacture and sale of diagnostic and therapeutic products, clinical consulting, and a variety of training services. Its operations are divided into four main sectors: imaging, diagnostics, Varian Medical Systems, and advanced therapies. Imaging includes magnetic resonance, computed tomography, X-ray, molecular imaging, and ultrasound devices.
Position: Service Engineer (Biomedical) (On Third-party payroll position)
Location: Pune
Education : Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related field.( Except Mechanical & Civil engineer).
Experience:
- Proven experience (typically 2-3years) in a field service role, preferably in the biomedical or medical device industry.
- Knowledge of medical equipment such as Immunology analyzers, Biomechistry analyzers, Hematology,
Skills & Knowledge:
- Strong troubleshooting and problem-solving skills, with the ability to think critically and work independently.
- Familiarity with medical device safety standards and regulatory requirements.
- Good knowledge of electronics, mechanical systems, and software integration.
- Excellent communication skills, with the ability to explain complex technical issues to non-technical staff.
Job Description:
· Installation & Setup:
- Install, configure, and commission biomedical equipment at hospitals, clinics, and other healthcare facilities.
- Perform initial system tests and ensure proper functionality of devices.
· Preventative Maintenance & Calibration:
- Conduct routine preventive maintenance (PM) and calibration of equipment per manufacturer specifications.
- Maintain accurate records of maintenance activities and device performance.
· Repairs & Troubleshooting:
- Diagnose and resolve technical issues with biomedical equipment, including mechanical, electrical, and software-related problems.
- Perform repairs on-site or at the workshop, depending on the nature of the issue.
· Technical Support & Consultation:
- Provide on-site technical support and training for healthcare staff on the use of medical equipment.
- Offer consultation on equipment upgrades and provide feedback on potential improvements.
· Documentation & Reporting:
- Maintain detailed service logs and reports for each job, including service activities, parts replaced, and system tests.
- Ensure compliance with safety standards and regulatory requirements (e.g., FDA, ISO).
· Customer Interaction:
- Build and maintain strong relationships with healthcare professionals and customers.
- Respond to service requests in a timely and professional manner, ensuring high customer satisfaction.
· Inventory Management:
- Manage the inventory of spare parts and tools to ensure the timely availability of necessary components.
- Order parts and supplies when required for repairs and maintenance activities.
· Compliance & Safety:
- Adhere to all safety protocols and maintain a safe working environment for both patients and staff.
- Ensure compliance with regulatory standards and company policies.
Physical Requirements:
- · Ready to travel
- · Comfort with working in a variety of healthcare environments, including hospitals and clinics.
Work Environment:
- · Work will be performed primarily on-site at healthcare facilities, requiring frequent travel.
- · May require on-call availability or overtime during emergencies or service requests.
Employment Type: Contractual
Payroll: - Lobo staffing Solutions Pvt. Ltd.
Posted On:
03-May-2025
Function:
Customer Support & Customer Service
Industry:
Healthcare Services & Diagnostics
Location:
Pune
Employment Type:
Full Time