Style Editor - Surat (LSS07567)

About Clients: Our client is an Indian multinational paint company, headquartered in Mumbai. The company is engaged in the business of manufacturing, selling and distribution of paints, coatings, products related to home décor, bath fittings and providing related services. The company offers a diverse range of wall paints, ensuring vibrant colours and long-lasting protection.

Role : Style Editor

Job Description:

This is an individual contributor role in a high-performance environment. As a paint advisor, you will be expected to connect with potential customers, setup onsite visits and explain the entire painting process through home painting services.

Responsibilities:

KEY BEHAVIOURS AND DESIRABLE CHARACTERISTICS:

Sales and target driven.
Natural conversationalist.
Keen eye for styling and design related areas
Results oriented
Flexible, adaptable approach
Exceptional customer service with a customer-centric approach
Positive, pro-active and energetic with a sense of urgency when necessary
Open to learning, training and development opportunities, with a ‘can-do’ attitude
Focus on self-learning as well as the growth of the team.
Connect with the Architects and Interior Designers will be an added advantage.

COMPETENCIES REQUIRED:

Selling and Outstanding Customer Service:

Has awareness of individual and branch targets and sales performances.
Coordinating or handling the installation of products at customer’s home with grievance redressal of any customer if required.
Treats the customer as the primary focus at all times and is prepared to go out of their way to meet the customers’ unique style needs and override any objection through tailored, appropriate questioning and observations.
Understands that the customer is key: able to adjust selling style to adapt to different customer types through understanding and reacting to body language to recognise buying signals.
Achieve maximum sales and deliver on outstanding customer experiences through promoting an inviting and welcoming atmosphere; exceed customer expectations through every individual interaction and ensure customers leave wanting to repeat the experience.
Actively greet, assist and sell in a professional and passionate manner through taking full advantage of all selling opportunities with the aim of building multiple sales and supporting key KPI’S.
Has extensive product knowledge in order to confidently offer bespoke, professional advice and communicate best sellers as part of the selling process.
Build customer loyalty through promoting and offering our Together scheme and booking in numerous customer appointments; leverage and champion this scheme to drive relationships, sale volume and contribute to the store’s customer base and Individual targets.
Provide the highest possible standard of professional, prompt customer service via all channels; face to face, email and telephone.

Requirements:

Good Communication skills
Good relationship building power

Education:

Degree in Interior Design or Architecture is required.
Graduation is mandatory to be applicable for this role.

Key Result Areas: Total sales

Job Location: Surat

Experience:

Prior experience in sales or design within luxury sector - min 2 year.
Furniture Sales Experience Needed.
Minimum 3-4 yrs. of work experience.
Experience in luxury retail stores is a plus.

Salary:- Up to 45 K NTH + TA + PF ESIC

Employment Type: Contractual

Payroll: - Lobo Staffing Solutions Pvt. Ltd.