About Client: - Our Client is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission.
No. of Requirements -1
Education: Any bachelor’s degree with good communication skills.
Experience:-3+ year
Job Role:-
· Customer Front Line for Trouble Reporting.
· Trouble Ticket Assignment to different technical teams.
· First Level Troubleshooting for IP/Transport Layer Issues.
· Remote Hands Support & Coordination of Requests for Colo Services.
· MPLS Basic Troubleshooting and Fault isolation.
· Excellent listening skills and very good communication skills.
· Good customer handling capabilities.
· Good interpersonal skills.
· Able to work under pressure and shifts.
· Good Analytical Skills.
· Very good aptitude for problem solving.
· Graduation in Electronics and Telecom/Computer Engg with 0-1 yrs experience in above areas.
· Training on the fundamentals of IP & TX Products.
· Ability to use e-mail, internet, Word, and other software.
· Fluent in English and a second foreign language is an asset.
· Exposure to ISP Operations preferred.
Salary Budget: - 3 Lpa.
Designation: - L1 Support.
Location:- Pune.
Employment Type: - Contractual.
Payroll: - Lobo Staffing Solutions Pvt. Ltd.
Posted On:
03-Aug-2026
Function:
Technology - IT Support & Service
Industry:
Telecom
Location:
Pune
Employment Type:
Full Time