Noc Engineer Mumbai (LSS07807)

About Client: Our Client is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission.

No. of Requirements - 1

Education: B.E(ENTC)

Experience: - 1 to 2 Year.

Designation: Network Engineer

Job Description:

•  Responsible for the Processing Change Requests / Change Tickets which are raised by field operation team Globally.
•  Ensure efficient and effective service as per SLAs.
•  Engineer would be maintaining the Network Change Management  as well as their Partners Change Requests that impact 
• Network and/or Services.
•  Engineer would be responsible for verification of SIA & NIA.
•  Responsible for arranging acceptance/approvals from various stake holders.
•  Maintain quality standards to achieve optimal levels of operation and KPI targets.
•  Tracks and Measure Change Management (CHGP TT Life Cycle) processing and Execution Success, Compliance Adherences as routine – Approval Notifications and Internal Broadcast TATs, Closure TATs, Quality of Communications and Execution Updates made by Implementers / Owners.
•  Responsible for maintaining smooth operations with Cross Functional teams.
•  He/She would also be capable of / responsible for discussion with cross functional teams & stake holders for issues/disagreements raised by Field operations pertaining to Change Management Activities/Requests.
•  Engineer would be working with the various regional circles for processing change tickets.
•  Engineer would be responsible for participating in / arranging CAB Calls – Internal as well as with Change Requesters, Field, SOC and NOC Teams, stake holders etc.
•  Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance

Salary Budget: - 2.2 LPA

Location:- Navi Mumbai

Employment Type: - Fix Term Contract

Payroll: - Lobo Staffing Solutions Pvt. Ltd.