About Client: Our Client is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission.
No. of Requirements - 1
Education: B.E
Experience: - 1 to 2 Years
Designation: Customer Relationship Manager
Job Description:
- Candidate should have a minimum of 2-3years working experience in the Telecom sector.
- Good communication skills, as he/she will be front ending the Customer Success team and will have discussions with the CUSTOMER projects.
- Will be responsible to interact with customers for renewal enablement & tracking quotes shared with the customer until final closure.
- Should have a good Working experience & Proficiency in MS Excel, PowerPoint etc.
- Candidate will be responsible to maintain a close view of Business hygiene and own mentioned activities such as monthly revenue retention & erosion , SLA and Uptime, MACD, HFR, SDHOLD / SDWIP, Opportunity management etc.
- Will be responsible for discussing with customer endpoints to get PO & other documents cleared.
- Will be responsible for Co-ordination & follow up with internal process teams for Client Order management, Renewals Enablement, Reconciliation & Validation.
- Responsible for handling system termination processing & related activities.
- Will be responsible for Co-ordination with Cross Functional Teams for administrative enablement of Order closures.
Salary Budget: - 3.5 LPA
Location:- Mumbai
Employment Type: - Fix Term Contract
Payroll: - Lobo Staffing Solutions Pvt. Ltd.
Posted On:
09-Oct-2025
Function:
Technology - Hardware & Networking
Industry:
Telecom
Location:
Mumbai
Employment Type:
Full Time