About Client: - Our Client is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission.
No. of Requirements – 1
Education: Diploma,Graduate from reputed university or equivalent
Experience:- 1+ years
Job Description-
- Ticket Monitoring & Incident Management
- Monitor alerts and tickets in T2R and Zabbix.
- Convert Zabbix alerts into T2R tickets.
- Update ticket status and ensure proper documentation.
- Perform initial validation and basic troubleshooting.
- Escalate unresolved issues to L2 teams with proper details.
- Handle P2 tickets and coordinate with application teams via email.
- Create and close Service Requests (SRs) after task completion.
- Server Monitoring & Basic Troubleshooting
- Monitor server alerts such as host down, high CPU, memory, and disk utilization.
- Perform ping checks using Zabbix and Command Prompt.
- Validate hosts using hostnames in vCenter.
- Monitor CPU and memory utilization.
- Analyze disk usage using folder/tree size tools.
- Perform cleanup of temporary and unwanted files after user approval.
- Windows Server Operations
- Perform Windows server reboot activities as per approved change requests.
- Place servers into Maintenance Mode during activities.
- Validate Windows server patching activities.
- Verify patch installation success or failure.
- Perform basic troubleshooting for patch-related issues and escalate to L2 when
- required.
- Linux Server Operations
- Perform Linux server pre-check and post-check activities using standardcommands.
- Take VM snapshots before patching activities.
- Delete old and unused snapshots from vCenter after confirmation.
- Reboot Linux servers and verify server availability post reboot.
- VMware / Virtualization Monitoring
Salary Budget: - 3 lpa
Designation: L1 server support engineer
Location :Pune
Employment Type: - Contractual
Payroll: - Lobo staffing Solutions Pvt. Ltd.
Posted On:
10-Mar-2026
Function:
Technology - IT Support & Service
Industry:
Telecom
Location:
Pune
Employment Type:
Full Time